Recently, I had a conversation with a very high-performance coach.
This wasn’t a rookie.
This was a coach who has produced dominant athletes over decades.
Technically, one of the best in the world at what they do.
And yet, the opening line of the call caught me off guard:
“Dave, I can’t do this anymore. I’m completely frustrated. Something has to change… or I’m done.”
That sentence should make every elite coach pause.
Because if this level of coach is feeling burnt out and unheard, the issue isn’t competence.
It’s something deeper.
Like many coaches today, his frustration was directed at the athletes.
“They don’t listen.”
“Athletes today are different.”
“They’re wired differently.”
“They won’t do what we tell them anymore.”
So I asked him a simple question:
“What specifically are you saying to them?”
His response?
“The same words I’ve always used. And they used to work.”
That’s where the real problem revealed itself.
The challenge wasn’t what he was teaching.
It was how it was landing.
As coaches, we are heavily trained in:
Technique
Tactics
Physiology
Programming
Modern coaching education is technically excellent.
Better than it’s ever been.
But where most coaches are undertrained is here:
How information is delivered, received, and absorbed by the modern athlete.
Today’s athletes are not 'worse' or 'softer'.
They are different.
They:
Process information faster
Have instant access to knowledge (Google, YouTube, social platforms)
Learn visually and contextually
Expect relevance, not repetition
Are neurologically wired for instant feedback and gratification
The old model of:
“Say it louder, say it more often, and they’ll get it”
No longer works.
Not because athletes are broken – but because the environment has evolved.
During our conversation, the coach said:
“I’m saying the same thing over and over, and it’s just not sinking in.”
So I asked:
“Is it not sinking in… or is it not landing?”
At first, he thought they were the same thing.
They’re not.
If it lands but doesn’t sink in → that’s athlete integration
If it doesn’t land at all → that’s coach delivery
Most coaching frustration comes from confusing the two.
When something doesn’t land, repeating it harder doesn’t help.
It just creates friction.
Almost every coach tells me the same thing:
“I’m time-poor.”
Yet when we break down where their time is going, it’s usually here:
Repeating the same instructions
Correcting the same mistakes
Feeling unheard
Managing frustration (theirs and the athlete’s)
That’s not an athlete problem.
That’s a communication efficiency problem.
The next leap in performance won’t come from:
New drills
More data
More volume
It will come from a coach’s ability to:
Understand athlete psychology under pressure
Individualise communication
Deliver information in a way that lands first time
Match language, tone, and structure to the athlete’s processing style
This is the missing link between knowledge and application.
There’s one exercise I ask every coach to do – and it’s confronting in the best possible way.
Here’s how:
Before the session, write down exactly what you want the athlete to understand or change.
Record the audio of your coaching (a phone mic is enough).
Listen back later.
Ask yourself:
Did I actually say what I thought I said?
Was I specific?
Did my words match my intention?
Would I understand this if I were the athlete?
Almost every coach has the same realisation:
“I didn’t say what I thought I said.”
Our perception of our communication is often very different from the reality.
Awareness alone starts changing behaviour.
If your:
Technical knowledge is strong
Physical preparation is sound
Programming is solid
And yet performance is inconsistent…
Then the limiting factor isn’t technical.
It’s psychological.
Specifically:
How you deliver information
How athletes receive it
How it holds under pressure
The coach I spoke to didn’t need new athletes.
He didn’t need new drills.
He didn’t even need new knowledge.
What he needed was a shift in where he placed his attention.
Once that changed, the frustration lifted – and momentum returned.
If you’re a coach who wants to:
Get more traction from your athletes
Stop repeating yourself
Improve application under pressure
Coach how athletes learn, not just what they do
Awareness is the first step.
Delivery is the multiplier.
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