This Policy was last reviewed and updated on: August 5, 2022
- What is “personal information”?
a. The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:
i. Whether the information or opinion is true or not; and
ii. Whether the information or opinion is recorded in a material form or not.
- What information do we collect?
a. The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include: name, mailing and/or street address, email, phone, date of birth.
- How we collect your personal information
a. We may collect personal information from you whenever you input such information into our website.
b. We may also collect personal information directly from you when you:
i. interact with us over the phone
ii. interact with us in person
iii. participate in surveys, questionnaires, or quizzes
iv. attend a SmartMind event
v. subscribe to our mailing list
vi. hold a position with us as an employee, contractor or volunteer
d. Our website uses Google Analytics to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
- Purpose of collection
a. The purpose for which we collect personal information is to provide you with the best service experience possible on the website.
b. We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.
c. By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature. You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe" set out in the relevant communication, or by contacting us using the details set out in the “How to contact us about privacy” section below.
- Access and correction
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
- Complaint procedure
If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by the management of Diggle de Doo Productions Pty Ltd and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
- Overseas transfer
Your personal information may be transferred to recipient located in USA, UK and EU. USA, UK and EU has data protection laws which protect personal information in a way which is at least substantially similar to the Australian Privacy Principles, and there will be mechanisms available to you to enforce protection of your personal information under that overseas law. In the circumstances, we do not require the overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a breach of the Australian Privacy Principles if your information is mishandled.
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.
- How to contact us about privacy
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows: accounts [at] digglededoo.com.au